Delivery

First and foremost we meet your delivery requirements. Failure is not an option for us. Please make sure we have all the correct delivery information we have asked you for at the time you signed off your proof.

Our turnaround capabilities will be fully explained to you and delineated on your proof once we have received your payment and signed off proof.

We are the manufacturers of your items and can work with you to achieve your desired delivery.

IF YOUR NEED IS MORE URGENT, PLEASE PICK UP THE PHONE AND DISCUSS OPTIONS WITH OUR TEAM.

Here are just some of the options we regularly use. All consignments must be signed for.

  • Picking up from us in person – we’d love to meet you – let us know when you’re coming.
  • Your courier picks up from us for either UK or overseas deliveries – all you need to do is let us know, email us the appropriate paperwork and we’ll have everything waiting for you.
  • In-the-Day delivery – it’s a gold plated option used when you’re in strife and can be via bike, motorbike, van or helicopter
  • Overnight delivery – our courier will send you a tracking number via email so you will know when your order is due to arrive
  • Freight delivery – for larger consignments, we have overnight options and longer date options.

Artwork Specifications

We are here to help you supply us with the best possible artwork to give the clearest and most effective representation of your brand on your finished article.

Broad rule of thumb is to supply a fully vectored artwork. If you have been advised by our colleagues that a jpg will be suitable then it must be a minimum 300dpi. It’s always helpful if you can supply a small jpg of your vector so we can check we are receiving the right information. The following specifications are designed for your benefit and allow us to create a faster turnaround from supply of artwork to print. As artwork can be created in a large variety of software, using many formats, we will of course be willing to discuss options for any artwork that does not meet the criteria set out below.

Colours

All of our print is made up out of Cyan, Magenta, Yellow and Black (CMYK). If you have any specific colour issues for your design please can you tell us and preferably supply a pantone reference that we can aim to match to. As colour is very subjective it is easier to match to a pantone reference or colour sample.

Formats

WE WORK ON PC (not MAC) please format your work for PC YOUR ARTWORK SHOULD BE FULLY VECTORED unless you are using a 300dpi (minimum) jpg.

• Adobe Photoshop (CS or below) • Adobe InDesign (CS or below) • Print Ready Adobe PDF

If you do not own or are unfamiliar with the software listed above then the following file formats are acceptable. These files can sometimes be saved from software that is not listed above by Exporting or Saving As. Ring us for details if unsure.

• .ai files
• .eps files
• .jpg files
• .pdf files
• .tif files

Fonts

All fonts used in a design should be included in a separate folder labelled fonts. Fonts should be outlined (converted to paths). On rare occasions text can reflow and change position so a proof, either hard copy or digital, is recommended for us to check against. Image resolution The resolution (DPI or Dots Per Inch) for photo files or artwork should be set to the following: 300 dpi

Delivery Artwork To Us

If you have trouble saving files that are too big, please contact us and we can discuss any possible options to help you. Please deliver using your YOUSENDIT or DROPBOX (or similar) accounts. PLEASE SET YOUR ARTWORK TO ¼ size to send it